This knowledge base provides HTRI members with answers to commonly asked questions or tips for working with our software products. Technical Support staff frequently update the content as they respond to member inquiries.
Using the Software
FAQs answer common questions about website access and software installation.
Webinars include numerous recordings about building your first case, as well as TechTips on modeling certain types of units.
Tutorials show you how to use HTRI software most effectively.
Training describes the current short courses and workshops about HTRI methods and software.
TechTips offer solutions and workarounds to common technical dilemmas as they apply to different Xchanger Suite modules.
Known Issues (formerly HCPAs) describe known errors in the current software and potential workarounds.
Understanding the Methods behind HTRI Software
Other Useful Documents
Software Quality Assurance (January 2020)