This form gathers information about your computer′s configuration and installed HTRI software, and sends it to HTRI. If you are having problems with your HTRI software or licenses, please fill out the requested information and click Submit to send it to HTRI Technical Support. Once we receive your diagnostic, a support representative will contact you within three business days. For specific questions about HTRI software or to check the status of your inquiry, please contact support@htri.net.
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